Frequently Asked Questions
All artwork is printed and framed to order; please allow approximately 2–3 weeks for production and delivery. We can expedite shipping at an additional cost, please contact caroline.pacula@gmail.com for more details.
Because each piece is custom-made to your specifications, all sales are final and we do not process returns, refunds, or cancellations. In the rare case your framed print arrives damaged, please notify us within 5 business days with photos of the damaged artwork and original packaging to qualify for an insurance-covered replacement.
FINE ART PRINTS
Our prints are original photographs by Caroline Pacula, produced as high-quality giclées using pigment-based inks on archival, acid-free Hot Press cotton rag paper at 330 gsm paper thickness. These professional-grade prints feature a smooth matte finish for long-lasting vibrancy. Prints are shipped rolled in protective tubes to ensure they arrive in perfect condition.
FRAMED PRINTS
Our handcrafted frames are made-to-order from real wood (available in White, Blonde, or White Oak) and include UV-shielding plexiglass to protect the integrity of the art. Each piece arrives ready-to-hang with a professional wire or cleat system, and you may choose between a 2-inch white buffered border or a "no mat" full-bleed display.
ACRYLIC FACEMOUNTS
For a modern, high-brilliance finish, artwork is securely mounted to 1/8" acrylic with a Dibond backing and UV inhibitors that preserve the print for up to 100 years. This gallery-standard option includes a French cleat hanging system for an effortless, floating presentation.
Standard sizes range from 20"x30" up to 40"x60", with framed dimensions measured from the exterior edge including a 1” border. If you require custom sizes, unique framing, or wish to commission Caroline for an art consultation, please email at caroline.pacula@gmail.com
We offer a dedicated trade program for interior designers that includes exclusive discounts and tax-exempt ordering; please see TRADE LINK for details on how to get started. For brand collaborations and partnership inquiries, please contact Caroline directly at caroline.pacula@gmail.com.